GAS FIREPLACE TROUBLESHOOTING VIDEOS. To fix this requires expert knowledge beyond most typical homeowners. Locate the Receiver Box. While gas fireplaces are usually an efficient way to heat your home, sometimes they act up and cause problems.Fortunately, most gas fireplace issues require nothing more than a little troubleshooting. Step By Step Guide 1. Again – you are safer leaving this work to a professional. If your fireplace remote isn’t working, sometimes it’s as simple as changing the batteries. Napoleon recommends an annual inspection of your gas fireplace or gas stove and that you call the store directly if you are requiring servicing. © 2020 Spotix, Inc. All Rights Reserved. General Enquiries support@fire-parts.ca. Want in on new arrivals, exclusive deals, sales and more? How to light your pilot in a Napoleon Gas Fireplace - YouTube If you have a standard Ambient fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. The bottom line is, gas fireplaces are far more convenient and easier to use than wood-burning ones. call B&C and have Bob come out to do an inspection, Schedule My Fireplace Cleaning and Inspection. Modern gas fireplaces have several key components: The thermopile’s job is to keep the valve open so gas can flow and keep the pilot lit. This is common if it’s been a while since you lit the fireplace and the pilot light was turned off. If the remote receiver is installed inside a fireplace, the beep You can tell if you have an electronic pilot because it makes a clicking sound for a few seconds before it lights. If you just moved to this house or can’t find it for some reason, call us up and we may be able to help you find it over the phone. Check your fireplace manual to locate them. Nothing beats the comfort of a warm & cozy fire when the temperature drops and the days are cold and many of us now have gas fireplaces in place of wood for the convenience and simplicity they offer. If you have a standard Acumen fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again.. No matter the brand – Heat n Glo, Napoleon, Kingsman, Empire, RHPeterson, or any other – the parts will wear out or get dirty or clogged over time. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. adhere to the minimum clearance to combustibles for your appliance, refer to your installation manual for information. How far away from the fireplace can I be and activate the fireplace with a remote control? Well, you know what to do. My Gas Fireplace Won't Light: Resetting the Control Module. To see how we may use your information, take a look at our. At this point, you should hear a beeping noise again and your fireplace should immediately turn on indicating your fireplace remote control has been synced with the receiver box. But if you prefer to shut it off in the spring, then schedule an appointment right then for September or October to get the pilot relit. You‚are not alone! Not in our service area: Granite Falls, Lake Stevens, Marysville, Renton. Detailed instructions on how to use the Napoleon Proflame 2 Fireplace Remote Control. The store will not work correctly in the case when cookies are disabled. For the best experience on our site, be sure to turn on Javascript in your browser. The inner vent releases the exhaust outside, and the outer vent pulls air from outside to keep the fire burning. If you’re smelling gas, then shut it off. Get on our service schedule soon and get your fireplace back to full working order. Visit us to view our full line of fireplaces. B&C repairs and services any brand of fireplace except for electric and ventless varieties. This involves a thorough cleaning and usually takes about 45-60 minutes. Seems simple, but the gas valve could have gotten turned off for any number of reasons over the summer or since it was last used. Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. B&C will often ask you to try these over the phone before we come out, so why not try them out yourself first? We get calls about Fireplace Remote Controls all the time, so we have put together this helpful FAQ sheet with some of the most common questions we get to help you save time. How to Find the Model & Serial Number of My Gas Fireplace. Immediately after you hear the beeping noise, press the "On" or "Mode" button on your remote control. But they do require regular service and upkeep. To troubleshoot a Napoleon gas fireplace that will not stay lit, check the drip loop, the pilot light, the thermocouple and the gas valve to ensure all components are clean and working before replacing. How to Troubleshoot a Napoleon Fireplace Remote Control If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. Try these suggested fixes to get your gas fireplace working normally again. We‚Äôve also included manuals for several other common fireplace accessories. Shop All Fireplace Remote Controls … Feature loaded with an electric ember bed with realistic glowing embers that are visible from every angle and an included heat circulating blower, this fireplace is beautiful form with high function. Troubleshooting fireplace problems will not only improve the overall look and efficiency but also make it much safer. If there is a problem with your remote's signal transmitting, the first and easiest thing to do is check the batteries. Parts / Technical Enquiries partshelp@fire-parts.ca. There are also batteries at the receiver end, located under or around the fireplace by the controls. But even with direct vent, if you have an electronic pilot, it may have gotten turned off. Especially if you have a B-vent fireplace (as opposed to direct vent), a cold flue can prevent the fireplace from lighting. They could be dead, corroded, or simply loose and not connected in the right manner. let the appliance cool completely before conducting service. B-vent means the fireplace pulls air from within the house to facilitate combustion (fire needs oxygen). If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. Or does it turn on but not stay lit? We book several months in advance, so act now! The fireplace division of Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. And that stinks. Fireplace remote control manuals are easy to misplace or accidentally destroy. How to Shut Off the Gas At My Fireplace. How to Troubleshoot a Napoleon Fireplace Remote Control. Also for: Gss48st. After turning it on, wait a couple minutes, and then try lighting the fireplace again. Which Rasmussen Gas Fireplace Burner Should I Get. If it still doesn’t light after trying these simple gas fireplace troubleshooting tips, or if you are unable to do (or uninterested in doing!) Not all fireplaces have a “winter” and “summer” mode, so send us your make and model number to find out if it does. So, with B-vent, a cold flue makes it harder to light because it won’t vent correctly. OUTDOOR GAS FIREPLACE. They’re much less costly overall, since you don’t have to buy wood, and have less environmental impact. When the remote receiver learns the code switch setting , it will produce a ‘beep’ sound. How long will the batteries last? How to Troubleshoot a Napoleon Fireplace Remote Control. How to Troubleshoot My RC300 Remote. Napoleon Fireplace Remote Troubleshooting How to Troubleshoot a Napoleon Fireplace Remote Control If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. B-vent units do have built-in safety shutoffs that kick in when it’s venting incorrectly, so the odor should not keep getting worse. This is unnecessary and doesn’t save you any money. Shipping Warehouse #2-31550 South Fraser Way Abbotsford BC V2T 4C6 View & download of more than 2318 Napoleon PDF user manuals, service manuals, operating guides. How to Troubleshoot an Acumen Fireplace Remote Control. How to Troubleshoot a Napoleon Fireplace Remote Control: If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. 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